Policy

Shipping & Returns

Shipping Methods

Economy

R180

Standard courier delivery. Estimated 2–4 business days.

Overnight

R250

Priority next business day delivery.

Pudo Locker

R100

Collect from your nearest Pudo locker at your convenience.

Free delivery on orders over R2,000*

*Free delivery applies to Economy or Pudo Locker delivery only. Overnight is R250. Nasal sprays are excluded.

Order Processing

Orders are processed Monday to Friday. We aim to dispatch all orders within 1 business day of confirmation.

You will receive an email with your tracking number once your order has been dispatched.

Accepted Payments

We currently accept the following payment methods:

› Cryptocurrency (Bitcoin, USDT, and others — confirm via WhatsApp)
› Cash Send

Payment details are confirmed via WhatsApp once your order is placed.

Returns Policy

Due to the nature of our products — sterile, temperature-sensitive research compounds — we do not accept returns under any circumstances.

If your order arrives damaged or there is an error with your shipment, please contact us on WhatsApp within 24 hours of receipt with photographic evidence. We will assess each case individually.

All products are inspected and sealed before dispatch. We take full responsibility for any errors on our end.

Questions?

For any shipping or order queries, reach us on WhatsApp — we typically respond within one business day.

Contact on WhatsApp